Frequently Asked Questions & Problems

  • Question

  • Reason

  • Solution

  • Bracket doesn’t Pair with control



  • Did not follow the paring steps strictly



  • Refer to instructions and try again



  • Electronic failure

  • Contact after-sales service



  • Unable to fly or unstable in flight



  • Low battery

  • Recharge the battery or change another battery



  • Incorrectly installed left and right propeller

  • Replace the wrong propeller



  • Incorrect center of gravity



  • Strictly follow the instructions to install the flight power bracket and adjust the center of gravity.

  • Improper throttle



  • Throttle too high or too low



  • Aircraft is out of shape



  • Tidy up the paper plane or refold it.



  • Motor failure



  • Contact Customer Service.



  • Battery doesn’t charge



  • Battery or charging cable failure



  • Change another battery or charging cable



  • Propellers loss in landing



  • Press the propeller firmly before flight.



  • Contact Customer Service for more parts